CASA is hiring - Office Administrator

Wednesday, May 22, 2019

CASA Lake County currently has an open position for an Office Administrator. If you or anyone you know might be interested, please review the job description and contact Brendan Siegfried at

Office Administrator Job Description


The Office Administrator (OA) is responsible for entering daily deposits of incoming revenue in DonorPerfect (donor database), coordinating tax acknowledgement letters, managing office equipment and vendors and providing clerical and administrative support for the Executive Director, as well as Accounting and Development Departments.  The OA also serves as support for other staff members, as needed.


Office Management

  • Manage the physical office space, supplies, and IT systems for CASA Lake County
  • Serve as primary point of contact for vendors and servicers
  • Serve as primary point of contact for staff IT and supply requests
  • Source solution options when maintenance and office issues arise
  • Answer incoming calls, triaging to appropriate staff members
  • Receive, open, and sort mail
  • Confirm accuracy of invoices for services
  • Coordinate and prepare meeting spaces

Donor Records Management

  • Document new donations and provide to bookkeeper for accounting
  • Classify and input donation information in DonorPerfect database
  • Maintain and update donor records in database
  • Produce timely acknowledgment letters for donations
  • Create and generate donation reports for development staff
  • Create and manage payment pages for donation campaigns and events


  • Maintain CASA website and ensure that content is current
  • Coordinate print services for mailings
  • Submit press releases and announcements to local publications

Donor Relations

  • Coordinate gift recognition programs
  • Coordinate volunteer assistance with recognition programs
  • Respond to donors inquiries and direct to appropriate staff member

Board Liaison

  • Maintain and update rosters and contact information for Board of Directors
  • Maintain and update rosters and contact information for Young Professionals Board
  • Attend evening Board meetings and take minutes

Special Events

  • Manage volunteers for event preparation and during events
  • Provide support for special event planning and coordination


Necessary Skills

  • High school degree required, College degree preferred
  • Proficient in Microsoft Office
  • Familiarity with fund raising databases/CRMs preferred
  • Ability to learn new software and computer systems
  • Ability to meet deadlines and work with tremendous attention to detail
  • High capacity to manage, assess value and importance, and prioritize multiple tasks
  • Strong verbal and written communication skills
  • Ability to interface with all levels of Board, staff and volunteers
  • Ability to work and make sound decisions independently and take initiative to work with a team
  • Must be a professional, organized, self-motivated, energetic, people-oriented individual


Position is full-time

Benefits include medical, dental, retirement plan.

Compensation commensurate with experience and skills.


To apply, please submit resume and cover letter to Brendan Siegfried at